okfun casino Privacy Policy – How We Handle Your Personal Data

What This Privacy Policy Covers

This Privacy Policy applies to all personal information collected by okfun casino when you visit our website, create an account, make deposits or withdrawals, participate in games, or contact our support team. It covers data collected through our mobile platform, desktop browser, and any communications you send to us directly. By registering an account and using our services, you acknowledge that you have read and understood this policy. We are committed to handling your personal data responsibly and in accordance with applicable data protection principles relevant to the Philippines. If you do not agree with any part of this policy, please do not create an account or continue using the platform.

Information We Collect

When you register an account with okfun casino, we collect personal information that is necessary to verify your identity and provide our services to you as a Filipino player. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. When you make financial transactions, we also collect payment-related information such as your preferred payment method and transaction history, though we do not store full card numbers or sensitive banking credentials on our servers. We may collect additional identity documents — such as a government-issued ID — when you request your first withdrawal or when our compliance team requires verification. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs, which help us maintain platform security and improve your experience.

How We Use Your Information

The personal information we collect is used primarily to operate your account, process your deposits and withdrawals in Philippine pesos, and deliver the gaming services you have requested. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about bonuses and new games available on the platform. Your identity and payment information is used to comply with our legal obligations, including age verification to confirm that all players are at least 21 years old, and to prevent fraud and money laundering. Technical data such as session logs and IP addresses is used to detect suspicious activity, protect the integrity of our platform, and resolve any disputes that may arise. We do not use your personal data to make automated decisions that would significantly affect your rights without human review.

Cookies and Tracking Technologies

okfun casino uses cookies and similar tracking technologies to ensure our platform functions correctly and to improve your browsing experience. Essential cookies are required for the platform to operate — they keep you logged in, remember your preferences, and maintain the security of your session. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may occur, so we can continuously improve the service. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain features of the platform. We do not use third-party advertising cookies or share your browsing behaviour with external advertising networks.

Who We Share Your Data With

We do not sell, rent, or trade your personal information to any third party for marketing purposes — this is a firm commitment we make to every Filipino player on our platform. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors who handle your PHP transactions and identity verification partners who help us confirm your identity securely. These third-party providers are contractually required to handle your data only for the specific purpose for which it was shared and to maintain appropriate security standards. We may also disclose your information to regulatory authorities or law enforcement agencies if we are legally required to do so, or if we have reasonable grounds to believe that disclosure is necessary to prevent fraud or protect the safety of our users. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified in advance.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum period required under applicable financial regulations, even after an account is closed. If you request the deletion of your account, we will remove or anonymise your personal data where we are not legally required to retain it, and we will confirm the outcome of your request within a reasonable timeframe. Data that is no longer needed for any legitimate purpose is securely deleted or anonymised so that it can no longer be linked back to you. You may contact our support team at [email protected] to enquire about the specific retention period applicable to your account data.

Your Rights Over Your Data

As a user of the okfun casino platform, you have the right to access the personal information we hold about you and to request a copy of that data in a readable format. You may also request that we correct any inaccurate or incomplete information associated with your account, and we will action such requests promptly. Where we are processing your data based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. To exercise any of these rights, please contact our support team directly at [email protected] with your registered account details and a clear description of your request.

Data Security

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and access to personal data within our organisation is restricted to authorised personnel who need it to perform their duties. We conduct regular security reviews and maintain incident response procedures to address any potential data breaches promptly and effectively. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users and the relevant authorities in accordance with applicable requirements. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone else.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer to Filipino players. When we make material changes, we will notify you by posting the updated policy on this page with a revised effective date, and we may also send a notification to your registered email address. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okfun casino handles your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at [email protected] — please include your registered username and a clear description of your query so we can assist you as efficiently as possible. For general questions about your account or platform features, the FAQ page is a great starting point and covers many common topics. We are committed to responding to all privacy-related enquiries in a timely and transparent manner. Your trust is important to us, and we will always do our best to address your concerns fairly and thoroughly.